Integrations and process automation
We connect your ERP, CRM, online store, accounting, couriers and payments, so data flows by itself instead of being copied by hand.
What we solve
Copying by hand
Employees move orders, invoices and contacts between programs manually.
Errors and delays
Manual work means typos, lost orders and late updates.
Systems don't agree
The store, the ERP and accounting each show different numbers.
Routine eats time
Reports, emails and reminders go out by hand every day.
What's included
Integration audit
Which systems you use and where data gets stuck.
System connections
ERP, CRM, online stores, accounting, banks, couriers and payment services.
Process automation
Order routing, invoices, notifications and reports.
Any exchange format
API, webhooks, files or direct database access — whatever a system supports.
Reliable delivery
Queues, retries and alerts, so nothing gets lost.
Monitoring
A dashboard and alerts for failed exchanges.
Documentation
Which system sends what, and when.
How we work
Map
We draw how data moves between your systems.
Plan
Priorities, scope, timeline and price.
Build
Integrations tested on real data.
Launch
Without stopping your work.
Support
Updates when connected systems change.
Technologies
- REST · SOAP
- Webhooks
- PHP · Symfony · Laravel
- Go
- PostgreSQL
- Docker
- Queues and retries
Most companies already have good tools — they just don’t talk to each other. We connect them, so an order entered once reaches the warehouse, accounting and the customer without anyone copying it.
Common questions
What if a system has no API?
We use file exchange or database access, and as a last resort automate its web interface.
Isn't Zapier or Make enough?
For simple scenarios, yes — and we will tell you so. Custom integrations pay off with large volumes, complex logic or sensitive data.
What happens if one of the systems goes down?
Data waits in a queue and is sent once the system is back, and we get an alert right away.
Let's discuss your project
Call or write — we reply within one business day. +381 11 000 0000 · hello@tech-union.rs