Telegram bots and mini apps
Bots and mini apps for orders, bookings, notifications and support — inside the messenger your customers already use.
What we solve
Customers don't install apps
A separate mobile app is expensive, and few people download it.
Orders get lost in chats
Orders and bookings arrive in personal messages and are easy to miss.
The team learns too late
Employees hear about new orders or failures hours after they happen.
The same questions all day
Managers answer the same things instead of selling.
What's included
Chat bots
Menus, forms, reminders and notifications right in the chat.
Mini apps
A full interface inside Telegram — catalog, cart, booking, personal account.
Payments
Online payment through providers supported by Telegram.
Integrations
The bot works with your CRM, ERP, online store or spreadsheets.
AI answers
An AI agent answers questions using your knowledge base.
Admin panel
Mailings, statistics and settings without a developer.
How we work
Scenarios
We describe the dialogues and screens.
Test bot
An early version you can try in Telegram yourself.
Build
Integrations, payments and the admin panel.
Launch
Hosting, monitoring and publishing the bot.
Support
Changes when your processes or the Telegram API change.
Technologies
- Telegram Bot API
- Telegram Mini Apps
- Go
- PHP · Laravel
- TypeScript · React
- PostgreSQL
- Docker
Many customers and teams already spend their day in Telegram. A bot or a mini app lets them order, book or get an answer without installing anything — and your team receives orders and alerts in the same place.
Common questions
What is a mini app?
A web application that opens inside Telegram. It looks like a regular app, but nothing needs to be installed.
Do we need a bot or a mini app?
A bot is enough for notifications and simple forms. A catalog, a cart or a personal account are easier to use in a mini app.
Can the bot answer questions by itself?
Yes. We connect an AI agent that answers from your documents and hands complex cases over to a person.
Let's discuss your project
Call or write — we reply within one business day. +381 11 000 0000 · hello@tech-union.rs